It goes without saying that the success of your business depends heavily on being able to remain continuously profitable. It is important because it informs all the business decisions you make.
So how can business owners get to grips with how profitable their business really is?
PSA Profitability will lead you through the process to gain an in depth understanding of how to use your PSA tool for maximum profitability.
It goes without saying that the success of your business depends heavily on being able to remain continuously profitable. It is important because it informs all the business decisions you make.
So how can business owners get to grips with how profitable their business really is?
PSA Profitability will lead you through the process to gain an in depth understanding of how to use your PSA tool for maximum profitability.
Chris Timm owns Sondela Consulting, an MSP consultancy firm, based in the UK, specialising in helping MSPs around the world, on all things PSA.
Having run an MSP business, which he sold back in 2012 and then working for Autotask (APSA Vendor) in the UK, in the Pre and Post Sales Technical teams, Chris has seen first-hand the decision people make when choosing a PSA.
In this book, he draws on his experience of both sides of the industry to help you turn your MSP into a “well oiled” machine.
“Knowing how to properly use a PSA tool is a very important part of running, building and growing a profitable and efficient MSP.
In this short, but sharp read, Chris demystifies the process and shows you why a PSA tool is far more than just a ticketing system.
It took me the better part of a decade to learn some of the lessons & principles that Chris delivers in this 60 minute read – especially around profitability.
If you know you’re not using your PSA tool like you should or you’re about to setup a PSA tool in your MSP, then grab a copy and read it.”
Nigel Moore,
Chief Tribal Elder, The Tech Tribe
“One of the biggest mistakes I see Managed Service Providers making is not implementing their Professional Services Automation platform properly.
Now, thanks to this book by ‘Mr PSA’ himself, Chris Timm, every MSP is able to understand how to use their PSA tool to build a profitable, scalable MSP business”.
Richard Tubb,
The IT Business Growth Expert
“Chris Timm’s book PSA Profitability is quite possibly one of the most important books to be written for the MSP industry.
A PSA is intrinsically the life-blood of an MSP – it’s the foundation to build your operational systems around, so having a book which explains the why, how, what around implementing this mission critical system will help MSPs around the world get the best ROI from their investment.
Congratulations Chris for bringing your wealth of experience and knowledge together in this easy to read almanac of all things PSA and thank you on behalf of the industry for this important contribution.”
Jamie Warner,
CEO Invarosoft & eNerds
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